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Last Updated: June 19, 2025

Welcome to Impacta.id! These Terms of Service (“Terms”) govern your access to and use of the Impacta.id website, including any services, content, or functionality offered on or through impacta.id (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms, and that business accepts these Terms. If you do not agree to these Terms, please do not use our Services.

  1. Acceptance of Terms

By accessing or using the Services, you confirm that you are of legal age to form a binding contract and that you accept these Terms and agree to comply with them.

  1. Nature of Our Services

Impacta.id provides digital marketing and consulting services, including but not limited to:

  • Search Engine Optimization (SEO)
  • Digital Advertising (Digital Ads)
  • Social Media Management
  • Branding & Brand Development
  • Marketing Consulting & Strategy
  • Web Development (as part of marketing infrastructure)
  • Training and Incubation programs related to digital marketing.
  • Tools for monitoring growth engagement and metric insights, including those utilizing third-party APIs like TikTok’s.

Our Services are designed to assist businesses in improving their digital presence, marketing performance, and overall growth.

  1. Client Responsibilities

As a client or potential client engaging with Impacta.id, you agree to:

  • Provide accurate, complete, and up-to-date information when engaging with our services (e.g., through contact forms, consultations, or project agreements).
  • Cooperate with Impacta.id’s team as reasonably required for the provision of services.
  • Ensure that any content, materials, or information you provide to Impacta.id for use in marketing campaigns or other services comply with all applicable laws and do not infringe on the intellectual property or other rights of third parties.
  • Adhere to any specific terms or agreements related to individual service contracts, which will supplement these general Terms of Service.
  • If you utilize features that connect to third-party platforms (e.g., TikTok), you explicitly authorize Impacta.id to access relevant data from those platforms solely for the purpose of providing the agreed-upon services.
  1. TikTok API Data and Metric Insights

If you choose to use our Services that integrate with the TikTok API to provide metric insights and growth engagement monitoring, the following specific terms apply:

4.1. Purpose of Data Access:

Impacta.id will access your TikTok account data (e.g., engagement metrics, follower growth, content performance data) solely for the purpose of:

  • Providing you with analytics and insights related to your TikTok presence.
  • Monitoring the growth and engagement of your TikTok content and audience.
  • Generating reports and recommendations to improve your TikTok marketing strategies.

4.2. User Consent:

You acknowledge and agree that by connecting your TikTok account(s) to our Services, you are providing your explicit consent for Impacta.id to access and process your TikTok data for the purposes described in these Terms and our Privacy Policy. You represent and warrant that you have all necessary rights and permissions to grant such access.

4.3. Data Usage Limitations:

Impacta.id commits to using TikTok data strictly in accordance with TikTok’s API Terms of Service and Developer Policies. Specifically, we will:

  • Not use TikTok data for any advertising purposes.
  • Not sell, license, or transfer TikTok data to any third party.
  • Not use TikTok data for purposes unrelated to providing you with metric insights and engagement monitoring for your TikTok account(s).
  • Not use TikTok data to build profiles for non-consenting users.
  • Ensure data anonymization or aggregation where individual user data is not required for the specific insights provided.

4.4. Data Security and Retention:

We implement industry-standard security measures to protect the TikTok data we access. We will retain TikTok data only for as long as necessary to provide the Services you have subscribed to and for legitimate business purposes (e.g., historical reporting), or as required by law, and in accordance with our Privacy Policy. Upon termination of your service or upon your request, we will delete or anonymize the data, subject to legal and contractual obligations.

4.5. Compliance with TikTok’s Terms:

You acknowledge that your use of our TikTok API integration features is also subject to TikTok’s own Terms of Service, API Terms of Service, and any other applicable policies (e.g., Community Guidelines). You are responsible for ensuring your compliance with TikTok’s terms and policies. Impacta.id is not responsible for any actions taken by TikTok regarding your account or data due to your non-compliance with their policies.

4.6. API Availability:

Access to TikTok data is dependent on the continued availability of the TikTok API and TikTok’s policies. Impacta.id does not guarantee uninterrupted access to TikTok data or specific metrics, as TikTok may modify, suspend, or terminate API access at any time.

  1. Intellectual Property Rights

5.1. Impacta.id’s Intellectual Property:

The Services and their original content (excluding client-provided materials), features, and functionality are and will remain the exclusive property of Impacta.id and its licensors. Our trademarks, logos, and service marks may not be used in connection with any product or service without the prior written consent of Impacta.id.

5.2. Client Intellectual Property:

You retain all rights to any intellectual property you own and provide to Impacta.id. By providing content, logos, or other materials to Impacta.id, you grant Impacta.id a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content solely for the purpose of providing the agreed-upon services to you.

5.3. Deliverables:

Unless otherwise specified in a separate service agreement, upon full payment for our services, any custom-created deliverables (e.g., specific ad creatives, SEO reports, website designs developed by Impacta.id for you) will become your property.

  1. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates any applicable local, national, or international law or regulation in Indonesia or your jurisdiction.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Impacta.id or other users of the Services or expose them to liability.
  • Use the Services to transmit any unsolicited advertising or promotional material, including “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.
  1. Data Privacy

Your use of our Services is also governed by our Privacy Policy, which outlines how Impacta.id collects, uses, and protects your personal data and, where applicable, the data related to your marketing campaigns, including data accessed via third-party APIs. By using our Services, you consent to all actions taken by us with respect to your data in compliance with the Privacy Policy and applicable Indonesian data protection laws.

  1. Confidentiality

Impacta.id and its clients agree to keep confidential any proprietary or sensitive information disclosed during the course of their engagement, unless required by law to disclose it.

  1. Disclaimer of Warranties

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. Impacta.id makes no representations or warranties of any kind, express or implied, as to the operation of their Services or the information, content, or materials included therein. To the full extent permissible by applicable law, Impacta.id disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Impacta.id does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

  1. Limitation of Liability

In no event shall Impacta.id, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is.

  1. Indemnification

You agree to defend, indemnify, and hold harmless Impacta.id and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) any content you provide for the Services.

  1. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by amicable negotiation. If an amicable settlement cannot be reached within a reasonable time, the dispute shall be submitted to the competent courts in Malang, East Java, Indonesia.

  1. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [e.g., 30 days’] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

  1. Contact Us

If you have any questions about these Terms, please contact us at:

[hi@impacta.id]

[Jl. Dr. Wahidin No.18, Pelem, Kec. Pare, Kabupaten Kediri, Jawa Timur 64213] [+62 (811) 313-0988]

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